Health insurance companies are facing a growing number of lawsuits, many of them arising from discrepancies in the billing of medical bills, denials of coverage and a lack of transparency
The healthcare sector is undergoing a significant transformation with the transition from the traditional Fee-for-Service (FFS) remuneration model to the Value-Based Care (VBC) concept. This movement seeks to
Supplementary healthcare in Brazil is a dynamic and highly regulated sector, directly impacting the lives of millions of beneficiaries. The guidelines of the National Supplementary Health Agency (ANS) are evolving
In this article on the future of health insurance in Brazil, we'll show you how operators are adapting to increased demand and an ageing population. The sector
Promotional actions for health operators are fundamental to winning new customers and retaining the loyalty of existing ones. For 2025, creative and well-planned promotional strategies will make all the difference. In this
The supplementary health sector in Brazil underwent significant transformations in 2024, shaped by regulatory changes, technological advances and new consumer demands. As the country faced
ANS changes cancellation rules from December 2024. The new rules implemented by the National Supplementary Health Agency (ANS) aim to make the process more transparent and accessible.
Beneficiary experience management has become one of the central pillars for healthcare operators and networks. In an increasingly competitive and
Relationship management in supplementary healthcare is fundamental when it comes to establishing solid partnerships with hospitals, clinics, laboratories and suppliers of hospital materials. Clear communication and
Staff training and development are central to the success of a healthcare operator, especially in the face of the sector's specific challenges and demands. Training employees in
