Beneficiary App - learn about the solution adopted by dozens of Brazilian health operators

Beneficiary App - learn about the solution adopted by dozens of Brazilian health operators

In this article, we'll talk about the evolution of mobile technology in healthcare and the advantages of SAUDI Beneficiary AppThis solution has already been adopted by the majority of health insurance companies throughout Brazil. 

The technology behind mobile applications continues to evolve rapidly, with improvements in areas such as performance, security, artificial intelligence and augmented reality. This enables the development of increasingly sophisticated and powerful solutions, capable of offering even richer and more engaging experiences for users.

In supplementary healthcare, for example, a mobile app offers a practical way for users to access a variety of services and information about their plan with just a few taps on their smartphone screen. This alone has brought a new dimension of accessibility to users' daily lives, allowing them to make inquiries about the plan's services, the accredited network, request reimbursement, etc. anywhere and at any time.

Types of mobile applications in the health sector 

The development of mobile applications for health goes beyond access to the information or services mentioned above. Mobile apps have become increasingly common in the health tech market because they offer a rich variety of solutions, from tracking eating habits, monitoring physical activity, detecting symptoms and even obtaining medical advice.

In fact, the more healthcare apps there are, the more healthcare operators will be able to use this information to provide high-value care in a customizable way to their users.

According to Medical News Today, almost 20% of all smartphone users currently have one or more health apps installed on their mobile devices. Loosely translated, this means that 500 million people around the globe use an app to track or manage their well-being on a regular basis.

For health operators today, the main objective of the app is to provide their beneficiaries with a practical and efficient way of managing their health and well-being, facilitating communication between the two and reducing red tape in various processes. 

However, this scenario is changing, and the savviest operators have already understood that a mobile application can be exploited as a vast source of information that can be strategically used to improve the provision of services, internal processes and especially to improve health management and reduce costs.

Check out 6 reasons to implement a Beneficiary App 

1 Convenient Access to Health Services: 

An app allows beneficiaries to easily access information about their health plans, schedule appointments, request authorizations, check service coverage, receive medication reminders and much more, all from their mobile devices.

2 Patient Engagement: 

A well-designed app can increase beneficiaries' engagement with their health by offering interactive features such as physical activity tracking, symptom logging, access to personalized health information and wellness programs.

3 Improving the Customer Experience: 

Coupled with convenient access to healthcare services, an intuitive and functional app can significantly improve the customer experience by offering convenience, personalization and easy access to healthcare services, resulting in greater beneficiary satisfaction and loyalty.

4. effective communication: 

The apps enable fast and efficient communication between the health insurance company and its beneficiaries, through push notifications, direct messages and real-time updates on benefits, coverage and important information.

5. Reduced operating costs: 

An app can help reduce operating costs by automating processes, especially in customer service, such as making appointments and requesting authorizations, reducing staff workload and costs.

6. Health Monitoring and Management: 

Apps can provide tools for beneficiaries to track their health, monitoring metrics such as physical activity levels, sleep patterns and management of chronic conditions, helping to prevent disease and improve health outcomes. It can also be a valuable tool for monitoring health intervention-related outcomes.

Get to know the SAUDI Beneficiary App, used by dozens of health operators throughout Brazil

O SAUDI Beneficiary App is a modern medical services utility application to make life easier for users and their operator, making it more attractive and competitive in the market.

The main reasons why it has been adopted by the best health insurance companies are the advantages it offers: 

  • O SAUDI Beneficiary App allows you to consult the medical guide showing the nearest referrals and, if necessary, make the call without leaving the app! 
  • Lists authorizations by status, referenced/doctor data, displaying details of requested and authorized quantities. 
  • Through the app, users of your health insurance company will be able to consult the medical guide, schedule exams, consult authorizations and results, facilitating access to the main services of your health insurance company, which are now in the palm of your hand. 
  • Fully customizable, the SAUDI Beneficiary App is customized according to your healthcare provider's brand and available for your users to download from the App Store and Google Play.
  • Automates the auditing of medical and administrative accounts electronically, quickly and reliably.
  • Zero implementation costs.

Offering an app for your beneficiaries is key to providing a modern, convenient and personalized experience, as well as promoting patient engagement, improving operational efficiency and ensuring customer satisfaction.

Speak to us today with one of our experts and join the team of operators who already benefit from all the advantages of the SAUDI Beneficiary App

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