There are three types of audits, prospective, retrospective It is competitor. In this article we present everything you need to know about concurrent audit: how it works, the benefits and how technology can assist in this type of audit.
We have already talked here on our blog how medical or nursing audit It is an important management tool for health plan operators.
Through auditing, it is possible to evaluate the services provided and the quality offered to its clients in practice and, thus, make improvements in the quality of work. Now what about the concurrent audit? Let's understand what it is and how to implement it? Continue reading until the end! ; )
What is concurrent audit?
At concurrent audit teams made up of nurses or medical auditors carry out visits to patients in clinic and office wards and assess whether activities are being carried out in accordance with pre-established standards.
In this way, operational care routines are checked so that errors can be identified and corrected to increase the quality offered to patients.
Given its importance, the National Health Agency – ANS, made concurrent auditing a requirement for accreditation of healthcare providers.
Understand now what are some of the activities carried out in this audit.
Activities performed in the concurrent audit
To obtain the desired information during this type of audit, those responsible carry out actions on site, such as:
- Analysis of the service record;
- Assessment of the performance performed by the medical team involved;
- Assessment of the patient's health status;
- Collection of reports from the patient and their family members;
- Verification of the exams and procedures carried out and the resources used;
- Discussions with the medical teams involved about compliance with prescriptions.
Discover the benefits of concurrent auditing
By directing the audit teams to the locations where the procedures are carried out, it is possible to mention some benefits generated by this type of audit.
One of them is the greater access to the information necessary for audit occur since the auditor comes into direct contact with the medical team and has permission to analyze and monitor hospitalizations at the time they occur.
So, he can solve problems, guide teams, resolve doubts and provide immediate actions to prevent errors and non-conformities.
Another benefit is the patient satisfaction involved in the procedures, as he can monitor all the processes that involve him, until his recovery, working to ensure that the patient is satisfied after carrying out all the procedures.
It is also worth mentioning that in this audit model, Higher hospital spending sectors, such as ICUs (Intensive Care Units) and Surgical Centers can be prioritized to have the implementation of concurrent authorship and thus have a service provision with increasingly higher quality.
Use technology to your advantage to have a concurrent audit at your operator
Manually performing a concurrent audit can take excessive time and effort from the entire team involved.
Furthermore, the documentation used and generated through this audit may generate violations of the LGPD (General Data Protection Law) and cause problems for your operator.
Finally, another problem with using manual processes is the organization of data, which may be flawed, inconsistent and not allow for assertive and safe decision-making in search of the expected increase in quality.
That is why using technology can avoid these problems and ensure that your organization has an efficient concurrent audit with the expected results.
Discover the most used medical audit system in Brazil
SAUDI is an intelligent and intuitive system designed to keep supplementary health plan operators healthy in all aspects, especially financially, so that they can achieve greater results through better management of care costs.
Used by the largest healthcare providers in Brazil, today it is the most complete and integrable medical audit system available on the market.
In addition to automating the entire medical audit process, SAUDI generates better results in the first quarter of using the system and the best part: it has no implementation cost.
See how SAUDI works:
Contact us from the site or WhatsApp: 21 99851 9296, and find out how our personalized solutions can deliver significant results in a short space of time!